I have cable television and have a digibox connected to the cable system so that I can see the transmissions (nowadays only digital not analogue) on my TV.
The cable tv system has a base set of about 11 stations (mostly Finnish) which you get (for nothing) if your digibox is connected to the cable system, but if you want more stations you need to sign up for one (or more) of various "packages" which the cable company offers where they bundle several (foreign) TCV channels together.
However in order to get those additional stations via your digibox you need to have a card that costs 20 Euros a year which tells the cable company it is you so that it knows which channels to let you watch.
Fine so far. I had a single digibox; put the card in and I got my standard channels and my additional channels.
However now that there are only digital channels available, I would only have one channel available to me at a time (before I had one analog channel and one digitial channel available) so I bought a new digibox with a hard disk that allowed me to record from two channels at a time and watch a third one (provided it was being sent by the same transponder) which to a certain extent solved that problem. My card telling the cable company it was me was of course transfered to that digibox.
The old digibox (now without card) then went upstairs where it was connected to my PC monitor which also has component input so can see TV pictures. Because it didn't have a card, I was restricted to watching only those 11 or so normal channels upstairs and the seven other channels (1 package of W. European language stations) I had access to downstairs weren't available upstairs.
But then I got a mailing from the cable company that said that they now had a "rinnakkais" (=abreast; side-by-side; parallel; even co-existent) card which would allow me to see my cable stations in another room or upstairs by adding this card to a second digibox.
This would cost 10 Euros a year so it seemed like a no-brainer even though the odds were that I would rarely watch those extra 7 stations upstairs.
The first snag was that the local place (a Stockmann store) that sold (as a reseller) the services of that cable company didn't sell that parallel card. That could only be got at one place in the city centre.
So I trapsed off there after work and found there was a massive queue with 30 people before me most of whom seemed to be negotiating new contracts in order to get cheaper recording digiboxes and thus were taking a lot of time about it.
I finally (actually less than an hour) got to one of the assistants and said I wanted a parallel card. Things were going smoothly until he said "you'll want your package on it?" which was a bit odd as why else would I want the darn thing. But this he trumped by saying that "you'll get the 9 Euros (a month) bill for that just as you do today". This second warning that things weren't right got me to react. "Are you saying that I need to pay for the package TWICE?".
That's what he was saying and so suddenly the no-brainer 10 Euros a year became 118 Euros a year just so I *could* record two of those seven channels downstairs while watching a third of them downstairs AND recording a fourth one upstairs. NOT exactly very likely and thus a complete waste of money.
As I'd spent about an hour in that queue, I asked a few questions to make sure I wasn't missing the point here, the main one of which was that if I can see those basic 11 stations without a card, what is the point of me having a parallel card if it doesn't give me access to the stations I've already paid for ?
There was no answer of course except for the fact that if I had a different package it wouldn't cost me the same amount again for use via the second card but would "only"cost me half as much again ...
Still not a convincing offer especially as I don't have (or want) any of those other packages.
So there you are. More than an hour (I had to go home from work via the centre of Helsinki rather than directly) wasted and all because the cable company's advertising of this new service was less than exact ...
I wonder how many people didn't realise they'd be charge twice for the same channel until they got the first bill. If I hadn't been half awake it would have happened to me too.