Yesterday was not a good day.
But the worst thing as it happens was what was supposed to be the "cheer me up" part.
I've namely been waiting for the Amazon CO UK price of the 33-dvd Complete Shakespeare Selection to go down to a reseasonable level. First they had been offering 20% off; then 30% but then as I waited for 40% to come it had gone back up to 20% again.
But every couple of months I've continued to check it out and yesterday it was 40% off and I was ready to buy.
Needless to say a set of 33 DVDs is still a fairly high price even after 40% off and this was no different at 120 pounds or ca 180 Euros ( 225 US dollars) so I thought I'd be clever.
One of the things that really (really) irritates me about Amazon's UK branch is that they always insist on adding *Finnish* taxes. Now books in the UK are 0% tax and books here are 8% tax so they always add that up-front. The reason this is irritating is that the customs waive the tax (as not worth collecting) if a parcel comes that hasn't had tax pre-added and which doesn't have enough books to take the tax cost above a particular limit. You can in fact always get 2 books in and often three.
Now 8% on books costing 5-10 pounds each while annoying isn't that annoying but this time we were talking about 120 pounds or 10 pounds tax and 5 pounds (at least) postage to here. So I got this set sent (free posting) to my parents address and they'll pop in a DVD or two into a parcel they are sending anyway (such as for Christmas) and I'll collect several when I next visit them.
Great idea ? Well it seemed so at the time.
Maybe you've worked out why it wasn't a great idea ?
read on ...
Why it's not a great idea:
These are DVDs not books. There is no noticeable difference in the tax on DVDs in Finland and in the UK. In fact it looks as if the tax here might be slightly less. Even including postage I would have - to get the whole lot here in one go - faced a bill that was less than 2 pounds (3 Euros; 3+dollars) more.
Once I'd realised that I of course rushed to the Amazon site to amend the delivery address or cancel the order. Only to find of course that when you don't want it to happen they have been amazingly quick / had it in store and now the order is being prepared for despatch and can neither be cancelled nor changed in any way.
So I've tried in desparation an e-mail to their help system but by the time they read that, I doubt if even they will be able to amend it / stop it being sent.
So I guess that today hasn't turned out to be a good day either. (and, no, I'm not going to order anything else to cheer me up)
P.S. I actually got a reply rather quickly and the first part did seem specific to my question (more than three-quarters of the message was boiler-plate and only just on topic) and of course it *was* too late.
They didn't suggest that my mother could send it back for a credit, but I'm not going to do that - she has enough unnecessary trouble anyway because I didn't think. Thank goodness though that in the UK they still deliver parcels to the door.
(Unlike all the countries I lived in since 1975 - I remember how odd it seemed to collect parcels from the post office in Sweden. Actually that's no longer true. In Finland you can return the form and mark it for delivery of normal (post office) parcels to the door *if you want to pay for this extra service* - meanwhile all sorts of postal services (not only the expensive couriers) do deliver to the door for nothing although at least one of them tries to disguise that fact and instead tries to get you to collect the parcel from their depot within 48 hours "otherwise you will be charged for storage".)